Clear answers. No guess work.

Request Service

Getting Started

Request → Meet → Plan → Begin.
Submit a request, we schedule a meet & greet, build your care plan, and get started.
We service: Northern Westchester, Putnam County, Danbury, Bethel, and the surrounding areas.
If you’re unsure, just ask—we’ll let you know quickly.
Dogs, cats, and small animals.
If you have something outside that, reach out.
No.
Most clients are not home during visits.
We’ll set up a secure, reliable access method during onboarding.

Scheduling & Visits

We operate within structured scheduling windows—not loose time estimates.
This allows for consistency, reliability, and smoother routing.
We prioritize familiar handlers whenever possible.
Consistency matters—for both dogs and people.
Every visit follows a defined structure:
- walk or care service
- safety check
- water/feeding if needed
- home check
You’ll receive a clear update after.
Yes.
You’ll receive a straightforward update after each visit—clear, consistent, and easy to review.

Care & Safety

Most pet care is reactive.
We are NOT an app-based platform like Wag or Rover.
We operate differently:
- structured scheduling
- familiar handlers
- clear communication
- defined care plans
This is a system—not guesswork.
Every caregiver is background checked, trained, and upholds our core tenets of safe, customized care.
Safety is built into how we operate.
Years of developing operating procedures, combined with training in pet first aid and real-world first-response experience, inform the way visits are planned and handled.
Care is structured, decisions are made with awareness, and situations are approached calmly—not reactively.
Every team member is trained to deliver outstanding, safe care.
Walks are structured based on your dog’s needs—solo or small, compatible groups.
Some dogs benefit from socialization. Others do better one-on-one.
We match each dog to the right environment.
Intentionally.
Years of training and experience allow us to match temperament, energy level, and behavior.

Groups are planned—not random.
Every visit follows a defined structure:
- walk or care service
- safety check
- water/feeding if needed
- home check
You’ll receive a clear update after each visit right to your phone with pictures and GPS map.
Yes—whenever possible, care is handled by familiar team members.
Consistency matters—for both dogs and people.
If a change is needed, another trained team member steps in and follows the same structure and standards for your pet’s care.
We are fully insured and bonded.
And background checked. And pet first aid/cpr trained.
We hire for reliability, judgment, and attention to detail.
This work involves real responsibility—entering homes, following structured care plans, and maintaining consistent routines for each pet.
All team members complete background checks and pet first aid training, and are trained to follow our standards before working independently.
Experience with animals matters—but consistency, clear communication, and awareness in changing situations matter just as much.

Policies

We prioritize structured scheduling.
We’ll always try to accommodate requests, but consistency comes first.
We require advance notice for cancellations.
This protects both your schedule and our team’s time.
Only when applicable (medication, extended visits, holidays, etc.).
Everything is clearly communicated upfront.

Pricing

Pricing depends on:
- visit length
- service type
- frequency
You can view full pricing on the Services page.
All pricing is listed on the Services page.
Yes.
Spots are limited. Advanced notice is required. Don’t worry, we will send lots of reminders about upcoming holidays.